Store Policies


Payment: For your convenience, we accept Visa, Mastercard, Discover and Paypal (American Express users may use their AE card via paypal). All orders are processed using a secure server. We process online payments through paypal and Authorize.net

Our business name, Green Tara, will show up on your credit card statement for orders processed through our secure checkout.

 Sales Tax: All Vermont orders will include 6% Sales Tax, as required by Vermont law. 

Shipping & Handling:

Shipping Rates: $7.95 for orders up to $150. Free Shipping in the continental US for orders totaling over $150. Free shipping and flat rate shipping do not apply to Earth Weave carpet products-natural rug grippers, Enertia padding or carpet.

All orders to countries outside the U.S. will be charged actual shipping, dependent on weight and size of order. We will contact you with the actual shipping charges before we finish processing your order.

 

Return Policy: Please contact us for a return authorization.We strive to offer you high quality products and excellent customer service. Everything we sell we use ourselves! If there is an error with your order, or if a product is defective, please contact us within 10 days to let us know. Unwashed, unused items may be returned for a store credit for purchase price less all actual shipping costs within 30 days of purchase. No Free Shipping on exchanges.  Items must be in resalable condition or the refund or exchange will reflect the resale value of the items returned. All sales are final on sale items. All sales are final on special orders, discounted orders, group orders and wholesale orders.

All bedding items, hydrosols, essential oils and personal care items, once opened , may not be returned.

Privacy Notice: To ensure our customers privacy, we will never sell, loan, rent or give away your name, email, address or any other personal information to a third party. Some of our products ship from the manufacturer, and in this case we provide the manufacturer with your name and address.

Thank you for your business!